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Neural Analog guide

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Fix import and processing problems

Studio updates import and processing states live. Start with the affected item’s status and error instead of restarting the whole batch.

Import problems

What you seeWhat to do
Uploading or ImportingWait for the live status. Do not submit the same file or link again while it is active.
Failed local fileOpen the item’s error, correct the named file or connection problem, then retry only that file.
Unsupported or failed linkPaste the full public song, playlist, or creator-page URL and check the supported-imports list to see which platforms are supported.

Processing problems

What you seeWhat to do
RunningWait. Status updates are live; do not refresh or start a duplicate job.
FailedRead the detailed error, correct the named source or setting, then retry that job. Failed jobs do not consume processing minutes.
Estimate or usage is unexpectedCheck the model multiplier and selected duration in the confirmation, then compare it with Settings → Usage.

The job completed but the result is not what you expected

Select the completed version and use its Before / After slider. If the job used the wrong input, open the same Process-panel tab, choose the intended item under Source audio, and run it again. The imported file remains the default source until you deliberately choose another version, stem, or current mix.

Processed version menu beside the Before and After comparison slider
Move to Before for the original source and After for the selected processed version.

Contact support with the exact job details

Next steps